HomePrivacy Policy

Privacy Policy of Sarvatra Technologies, India

Effective Date: 01 April, 2026

Introduction

Sarvatra Technologies Private LImited is committed to protecting the privacy of our users and customers. This privacy policy explains how we collect, use, share, and protect personal information in accordance with the General Data Protection Regulation (GDPR).

Data Controller, DPO, and Contact

  • Data Controller: Sarvatra Technologies Private Limited
  • Address: Siddh Icon, Survey No. 1/1, Baner Road, Baner, Pune 411045, Maharashtra, India.
  • Email: contact@sarvatra.in
  • Phone Number: +91-2027290097 +91-2067275000

Data Collection

We collect personal data when you visit our website, use our services, or interact with us. This may include:

  1. Name and contact information
    When you sign up for our newsletter, we collect your email address to communicate with you.
  2. Preferences and user feedback/inquiry
    We collect feedback/inquiry from the form on the “Contact Us” page that help us improve our products and services/contact you in reponse to your inquiry.
  3. Usage data and cookies
    We use cookies to track how you navigate our site, which helps us improve your browsing experience. We collect information about your IP address, browser type, and pages visited.

Purpose of Processing

Your data is processed for the following purposes:

  1. To improve our website
    We use your data to enhance our website features. If you sign up for our Newsletter, we use your data, viz. Email address, to notify you whenever we make a new blog/news post.
  2. For customer support and communication
    If you contact customer support/contact, we use your data, viz. Name, Telephone, Email Address, to respond to your inquiries, resolve issues, and keep you updated on the status of your support requests/inquiry/feedback.
  3. For marketing purposes, with your consent
    We may send you promotional emails about new news posts, products or discounts if you have opted in to receive marketing communications and/or subscribe to our Newsletter. You can withdraw your consent/unsubscribe at any time.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  1. Your consent
    If you subscribe to our Newsletter, we process your email address based on your consent. You can withdraw consent at any time by unsubscribing.
  2. The need to contact you
    When you fill the inquiry/feedback form on our website, we process your name, email address, and phone information to respond to your inquiry/feedback.
  3. Our legitimate business interests
    We may process your data to analyze customer behavior and improve our product offerings or website performance. This helps us provide you with better services and tailor our marketing efforts.
  4. Legal requirements
    We may process your data to comply with obligations such as reporting, audits, or responding to legal requests for information.

Use of Cookies and Other Trackers

Our website uses cookies and similar tracking technologies to improve your browsing experience, understand how you use our site, and show you personalized advertising. You can manage your cookie preferences through your browser settings.

Data Security

We take appropriate measures to ensure data security, protect against unauthorized access, and comply with GDPR.

  1. Technical Measures
    We use encryption for payment transactions and secure your personal account data with multi-factor authentication.
  2. Organizational Measures
    Our employees and contractors are trained on GDPR requirements, and access to your personal data is restricted to those who need it to perform their roles.

Data Retention

Personal data is retained as long as necessary for the purposes stated, unless a longer retention period is required or permitted by law.

We store your order history for a period of 7 years for tax and auditing purposes, after which it will be anonymized or deleted.

Changes to this Policy

We may update this policy. We will notify you of significant changes and update the “last updated” date at the top of the policy.

If we introduce new features on our website that require additional data collection or processing, we will update this policy and inform you about the changes.

Contact Us

For questions or to exercise your data protection rights, please contact us at:

  • Data Controller: Sarvatra Technologies Private Limited
  • Address: Siddh Icon, Survey No. 1/1, Baner Road, Baner, Pune 411045, Maharashtra, India.
  • Email: contact@sarvatra.in
  • Phone Number: +91-2027290097 +91-2067275000