Our Award-Winning ICICI Bank IMPS SolutionIMPS Implementation

True to our reputation of being a pioneer, Sarvatra became India’s first ASP to get a sub-member bank live on IMPS. We also claim the honour of deploying IMPS Switch for ICICI Bank, one of the largest private banks in the country.

This IMPS Switch for ICICI Bank is integrated with all existing channels of the bank and enables significant revenue generation and cost savings for the bank.

This implementation has one of the best uptime, throughput, and reliability record in India.

Our solution has been recognised and awarded by NPCI.


The biggest challenge was to integrate the IMPS Switch  with all existing channels of ICICI Bank. That tpook some doing considering that IMPS as a service had just been launched by NPCI and there were no precedents.


The IMPS Switch for ICICI Bank was conceptualised from ground-up, designed, developed and also integrated with the bank’s multiple channels by Sarvatra Technologies.

Date and Period of Implementation:
Start: October 2012
6 months consumed for implementation

Number of Sites:
UAT, Pre-Production, Live, Fall Back, and DR

Peak Load of Transactions: 
60 TPS (transactions per second). As per NPCI guidelines, the IMPS switch has been benchmarked to support 150 TPS.


Based on 6 months’ data (2014), 3.5 Lac transactions per day were processed at ICICI Bank through Sarvatra IMPS Switch.

ICICI Bank was awarded the “Best Bank in IMPS” in private sector and foreign bank category by NPCI in the consecutive years 2014 and 2015

The award selection criteria were:

  • Increased volumes
  • Reduction in technical decline ratio
  • Reduction in business decline ratio
  • Bank enrolment for various IMPS propositions
how can we help you?

Contact us at our Pune office or submit a business inquiry online.

I am happy with the pace of work (in developing the UPI solution for ICICI Bank). It is also very encouraging the way you are tracking the progress. I am more confident that we can meet the deadline successfully.

Rahul Joshi
Former Head - Digital Channels, ICICI Bank Ltd.

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